We get it - locksmiths aren't something you think about until you suddenly have to. That's why P & G Emergency Locksmith was built to be the kind of company you feel good calling, even when you're stressed, locked out, or trying to secure something important. We're not some out-of-town number routed through a call center. We're local. We live here. And we treat every job like it's for our own neighbor - because a lot of the time, it actually is.
Back in the early 2000s, we were one guy and one van, driving around Decatur helping people out of sticky situations. One day it was a car lockout by the MARTA station, the next it was a restaurant owner who needed a lock rekeyed before their inspection. Word spread, the jobs got bigger, and the team grew. But the mission never changed: show up, solve the problem, and leave people feeling better than when they called.
We believe people want more than just someone with the right tools. They want someone who answers the phone. Shows up on time. Respects their property. And charges what was agreed upon. That's the heart of how we work, whether it's an emergency locksmith call at 3AM or a scheduled visit to upgrade your storefront security.
You name the lock-related situation - we've probably handled it, twice. A car locksmith call from a college student outside Agnes Scott? Done. A full commercial locksmith rekey for a law office after a staffing change? Handled. A couple that just bought a house off Church Street and wanted a full residential locksmith checkup? That was us last week. We know the area. We know the locks. And we know how to fix problems fast, cleanly, and professionally.
All of our locksmiths are licensed in the state of Georgia. No shady subcontractors or third-party techs. When we show up, you're getting a qualified professional who has been trained on modern systems, from smart locks to commercial-grade hardware. We carry full insurance and we clean up our worksite. No weird surprises, no mess left behind.
One of our techs helped a florist in Decatur Square who had locked herself out right before a wedding delivery. Another time, we responded to a landlord who needed five units rekeyed after tenant turnover - on a Sunday. We even had a local teacher call us during their lunch break because the key snapped in the ignition. These aren't just "jobs". They're opportunities to help real people solve real problems in the real world.
Let's face it - no one is in a good mood when they need a locksmith. That's why we make the process as smooth as possible. You call, we pick up. You explain the problem, we give you an ETA and a price. We show up, get the job done, and you move on with your day. That's how it should be. Our emergency locksmith team is available around the clock, because things break at all hours - not just 9 to 5.
We're proud of how many repeat customers we serve. Real estate agents who call us for every new listing. Property managers who keep our number saved. Families who use us once and then refer us to three friends. It means we're doing something right - treating people like people, not transactions. In Decatur, that goes a long way.
And that's fine. But when that time comes, whether it's a locked door, a lost car key, or a whole building that needs better access control, we'll be here. Ready, equipped, and glad to help.
If you've made it this far, thanks for reading. If you're looking for a locksmith who shows up, does the job right, and actually cares about doing good work - give us a call. We're P & G Emergency Locksmith, and we'll be ready when you need us.
